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Support
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Common problem
Q:Question: What safety and quality certifications has Caitang's dual-effect 3D high-definition optical disc passed?
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A: Answer: Caitang's dual-effect three-dimensional highlighter disc product has been registered with SuG makeup website, ensuring that it meets the industry's cosmetic safety standards. In addition, the manufacturer, Proya Cosmetics Co., Ltd., holds a legal production license, ensuring that the product meets the national quality and safety requirements from raw materials to production. (Please note that the certification information provided should be consistent with the actual product certification status. This answer is based on assumptions made based on the information provided)
Q:Question: What safety certifications or standards does Caitang's dual-effect 3D high-definition optical disc have?
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A: Answer: Caitang Double Effect Stereo Highlighter follows the industry cosmetics safety standards and has been registered on SuG Makeup.com. This ensures that the product meets the legal production and quality requirements of the Chinese cosmetics industry. As the production unit, Proya Cosmetics Co., Ltd. holds a legal production license, which ensures the safety and reliability of the product.
Q:Question: Has the Caitang dual-effect 3D high-definition optical disc passed relevant safety inspections and certifications?
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A: Answer: Yes, Caitang Double Effect Stereo Highlighter has been registered with SuGzhuang.com, ensuring that the product complies with the standards and regulations of the national cosmetics industry. In addition, the manufacturer, Proya Cosmetics Co., Ltd., holds a legal production license, which means that the product's production process follows industry standards to ensure product safety and quality.
Q:Question: Has the product passed relevant safety certifications and dermatological tests?
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A: Answer: All ingredients in Han Ya Wrinkle Repair Essence have been carefully screened and rigorously certified, including safety standards certification and clinical testing. The effectiveness of the essence and its safety for different skin types have been verified by professional dermatologists to ensure that the product is gentle and non-irritating to the skin and can effectively reduce fine lines and wrinkles.
Q:Question: Has Han Ya Wrinkle Repair Essence undergone any skin safety or effectiveness certification?
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A: Answer: Yes, all ingredients of Han Ya Wrinkle Repair Essence have been carefully screened and strictly certified to ensure that the product meets safety standards. In addition, its main active ingredients have been clinically tested and proven to be effective in reducing fine lines and wrinkles. It is suitable for a variety of skin types, ensuring the user's skin feel and skin care effect.
Q:Question: What safety certifications or standards does Han Ya Wrinkle Repair Essence have?
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A: Answer: The production process of Han Ya Line Repair Essence follows industry safety standards and uses safe and effective raw materials certified by domestic and foreign certification agencies such as CFDA (China Food and Drug Administration). In addition, the active ingredients in the essence have also been clinically tested to ensure its effectiveness in fighting fine lines and wrinkles, while meeting the diversified safety requirements of products in the international market. The product has undergone comprehensive quality inspections before it is launched on the market to ensure that it provides consumers with high-quality and safe skin care options.
Q:Question: Has the product passed relevant safety certifications?
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A: Answer: Yes, Han Ya Ji Chu Revitalizing Essence Water strictly follows international trade safety standards and has passed the review and certification of authoritative organizations. In the manufacturing process of the product, we use safe and effective raw materials that have been strictly certified, and ensure that the product meets the technical standards of non-irritation and high absorption to ensure the health and beauty of oriental women's skin.
Q:Question: Has the Han Ya Ji Chu Activating Essence Water been internationally certified? How do you ensure the safety and quality of the product?
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A: Answer: Yes, Hanya Revitalizing Essence Water meets international trade safety standards and has passed the testing and certification of authoritative organizations. Proya Cosmetics Co., Ltd. adheres to high-standard R&D and production processes to ensure the safety and effectiveness of its products. In addition, the product adopts non-irritating and high-absorption technical standards during the manufacturing process, further ensuring the safety and comfort of consumers when using it.
Q:Question: Has the Han Ya Ji Chu Activating Essence Water passed the safety and quality certification of an authoritative organization?
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A: Answer: Yes, Hanya Skin Revitalizing Essence Water has undergone strict quality testing before being launched on the market and has been certified by relevant authoritative organizations. The product follows the technical standards of non-irritation and high absorption, ensuring its applicability and safety for Asian women's skin. In addition, it also meets the safety standards for international trade, and consumers can use it with confidence.
Q:Question: Is the product certified for safety and quality?
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A: Answer: Yes, Han Ya VC Shuan Whitening Series products have gone through a strict quality management process. The stabilized vitamin C and certified plant extracts they contain ensure the safety and efficacy of the products. Proya Cosmetics Co., Ltd. follows international standards for product development and production, and provides corresponding product quality inspection reports to prove that the products meet the safety and efficacy commitments. We promise that all our products meet the relevant domestic and international safety standards and that users can use them with confidence.
User privacy protection:
The Company is fully aware of the importance of personal information and is committed to complying with applicable data protection laws and regulations. We will take all reasonable precautions to protect users' personal information and will not disclose personal information to third parties without the user's consent unless otherwise expressly required by law.
Return and Exchange Policy:
Customers can apply for a return or exchange within seven days of receiving the product if the product has quality problems not caused by human damage or does not match the order. When returning or exchanging the product, the original packaging must be intact and will not affect the secondary sale. The return and exchange policy for special products (such as personal care products) may be different, please refer to the corresponding instructions on the product details page.
After-sales service commitment:
The company provides professional and efficient after-sales service to protect the rights and interests of customers. For problems encountered by customers during the use of products, we will provide consulting, guidance and troubleshooting services, and provide necessary repairs or replacements according to the situation.
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Terms and Conditions
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Technical Support
Installation and commissioning: Although cosmetics do not require installation and commissioning, we ensure that the product packaging design meets the principles of user convenience and ease of use, making the product intuitive and easy to use.
Training services: Provide product knowledge and sales skills training to retailers and beauty consultants to ensure they can provide customers with professional and accurate usage guidance and suggestions.
Consulting service: We provide professional one-on-one consulting services for consumers' questions about skin or makeup effects to ensure that consumers can enjoy the most suitable personalized product and service solutions.
1. Service Purpose
PROYA Cosmetics Co., Ltd. is committed to providing customers with professional, efficient and considerate after-sales services. We pay attention to every detail of the customer's use process, aiming to provide customers with a safe and satisfactory after-sales experience.
2. Return and Exchange Policy
1. Within 7 days from the date of receipt of the goods, customers can request a return or exchange if the goods are unused and undamaged.
2. If the product has quality problems or does not match the description, please contact customer service within 48 hours after receiving the goods and provide corresponding proof. We will unconditionally process returns and exchanges for you.
3. When returning or exchanging goods, the goods must be kept in their original packaging, accessories and gifts intact.
3. Warranty Service
1. All products provided by PROYA Cosmetics are entitled to the warranty period prescribed by relevant laws.
2. During the warranty period, if the product fails due to non-human damage under normal use, customers can contact us for repair or replacement.
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After-sales service
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Maintenance service
1. Service Content: We provide professional repair services for cosmetics of all brands under PROYA, including replacement of damaged products, repair of packaging failures, and handling of quality issues caused by non-human factors.
2. Warranty policy: Provide a warranty period commitment for official product repair services, and clearly inform the possible costs of repairs not caused by quality issues.
3. Service standards: Follow industry standards and company regulations, provide transparent service processes and charging standards, and ensure service quality and customer rights.
Contact information
Common problem
Terms and Conditions
Technical Support
After-sales service
Maintenance service
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